The Harris Center for Mental Health
Like most not-for-profit, patient-oriented healthcare providers, The Harris Center does not have as much money as they would like to fund their IT department. “We are currently understaffed by 4 positions in our IT Department.” says Rick Hurst, IT Infrastructure Manager. “We are also making changes within our infrastructure to be more compliant with HIPAA. We are implementing policies and procedures to enhance security.” At the same time they are supporting an extremely diverse set of operating systems and applications including four versions of Windows, five versions of SQL, 45 VMs and 25 physical server. As understaffed as they are they did not have time to invest in a creaky backup and continuity system. They were using Symantec Backup Exec and tapes, a labor intensive and not always successful process.
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