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Thread: Adding a drive created a warning/error

  1. #1
    Junior Member
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    May 2010
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    Southern, Illinois
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    Adding a drive created a warning/error

    Hello...
    We added a drive to one of our clients recently. Since adding the drive, we've had a warning/error which I can't seem to resolve. The error is below.

    Volumes on "client" have changed from B: C: D: E: to B: C: D: E: F:. File-level schedules for this client should be updated.

    I've looked at and saved the schedule(s) that include this client. I've added the new drive to the exclusions for this client. The error is still showing unresolved.

    What am I missing?

    Thanks

  2. #2
    Moderator vwsurfer's Avatar
    Join Date
    May 2010
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    Columbia, SC
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    Is there an exclusion list for this client? Please update and save it if available. Otherwise, create an exclusion list for the client, even if you do not apply it to a schedule.
    Regards,
    Brian Tisdale
    Lead Customer Engineer
    Unitrends Support Services
    (888) 374-6124
    (803) 744-9155 (direct)
    btisdale@unitrends.com
    YahooId: brianjtisdale
    Web: http://www.unitrends.com

  3. #3
    Junior Member
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    That's the first thing I did after the error came up. Adding the F: drive in this clients existing exclusions didn't resolve it according to the DPU.

  4. #4
    Junior Member
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    Did anyone else have any ideas before I call in and create a ticket? I'm still stumped on this.

  5. #5
    Moderator
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    May 2010
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    This alert will show up when a new volume is detected. The alert should automatically clear out after a certain time period, which I believe is 7 days.

    How log has this alert been present?

  6. #6
    Junior Member
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    May 2010
    Location
    Southern, Illinois
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    My apologies. I was reviewing my "to follow up on" list and posted the message withough checking the DPU. I don't log in every day since I was able to get notifications to work. I logged into the DPU to check how many days ago the alert popped up and found that it had indeed cleared itself. Thanks.

  7. #7
    Moderator
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    May 2010
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    91
    Thanks for the follow up!

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