Services & Support
Unitrends is committed to helping you maximize your investment in our products. Our driving goal is customer satisfaction and our services are designed to help you guarantee your data is available when you need it.
We are committed to a philosophy of continuous improvement in everything we do, providing you with education tools, project-specific consulting services, and complete technical support for our products.
Contact your Unitrends representative to learn more about how Unitrends Services can help you achieve maximum results.
Support
Unitrends Support Services are designed to provide you with the technical support you need for your Unitrends solution. Read More
Our
Customer Support Portal
allows you to easily create and track your own support tickets, and is available 24 hours a day, 7
days a week. Click
here
to log in to our Customer Support Portal.
If you are an existing Unitrends Customer, and do not yet have a login for the Portal, please call or
email
and we will assist you.
Education
Unitrends Education Services are designed to provide you with appliance administration skills to help you maximize the performance of your Unitrends solution and fulfill your unique business data protection requirements. Read More
Consulting
Unitrends Consulting Services are designed to provide you with pre-installation decision making assistance and project-specific solutions to meet your unique business requirements. Read More
Contact Support
Unitrends Support Services are available by phone, email or web portal:
phone: 888.374.6124
email: support@Unitrends.com
Customer Support Portal
If you do not have customer login information for the Portal, please call or email and we will assist you.
Unitrends Rapid Deployment Service
Whether your network environment is complex or you simply don't have the time or personnel to implement our solutions, Unitrends provides a Rapid Deployment service to get you up and running quickly and ensure your requirements are met.
Rapid Deployment is a packaged Unitrends Service offering that provides DPU installation and startup assistance tailored for businesses that need a fixed-fee installation, turnkey implementation, training and education.
An experienced Unitrends Engineer will perform all of the necessary steps to install the DPU and get it into production while also providing an overview of system operation for the administrator-to-be.
Download Rapid Deployment brochure
Additional Services are also available.Read More