Customer Care Center

Have a question about how to use a product? Need installation instructions? Is your appliance giving you trouble? You will find various resources below to help you.

Holiday Support Schedule & Information

Data Backup and Recovery Forums Our discussion forums are filled with hundreds of Unitrends users from around the world. Search for an answer, post your question, or answer other users' questions in the Unitrends discussions community.




Unitrends Submit a Case


Unitrends Submit a Case
Data Backup and Recovery Forums Find simple answers to questions you want to know in our FAQs. For detailed questions about products, visit our forums.
Data Backup and Recovery Forums Download the latest software agents, release notes & upgrade guides.
Data Backup and Recovery Forums If a picture is worth a thousand words, then what's a video worth? We've taken that idea and created video tutorials to show simple steps of how to use Unitrends' solution.
Data Backup and Recovery Forums Support documents ranging from technical resources, datasheets, partner tools and more.
Data Backup and Recovery Forums Enhance or extend the support coverage for your Unitrends appliance.  Support includes hardware warranty, new software releases, and web- and telephone-based support.  For more information, download our support data sheet for all of our offerings.