Unitrends is committed to dazzling our customers with our support.

Premium support, also called DAP (Data Assurance Plus), is for our customers who need advanced telephone support 24 hours a day, 7 days a week from Unitrends. Premium support includes:

• Telephone support 24 hours a day, 7 days a week, 365 days a year.
• Alerts regarding new firmware and software maintenance and update release availability
• Continually available new firmware and software maintenance and update releases
• Remote system access support
• Next business day on-site hardware repair
• Unlimited number of technical contacts
• Flexible communication options
• E-support through our UConnect self-help portal

For more information regarding our premium support package, please contact us.

Support Premium | Systems Backup & Recovery