Unitrends is committed to dazzling our customers with our support.

Premium support, also called DAP (Data Assurance), is for our customers who need general telephone during local business hours from Unitrends. Standard support includes:

• Telephone support 24 hours a day, 7 days a week, 365 days a year.
• Alerts regarding new firmware and software maintenance and update release availability
• Continually available new firmware and software maintenance and update releases
• Remote system access support
• Next business day on-site hardware repair
• Unlimited number of technical contacts
• Flexible communication options
• E-support through our UConnect self-help portal

For more information regarding our premium support package, please contact us.