I just recently published a Customer Success Story for the County of Montcalm that highlighted the resourcefulness of their IT manager.  Eric McLaughlin is the IT Director and the only member of the county’s IT department. He is required to protect over 30 servers for county departments as varied as the building department, Commission on Aging, controller-administrator, courts, drain commissioner, emergency services, equalization, maintenance, Michigan State University Extension, prosecutor, register of deeds, sheriff, treasurer and more. The county was previously using a tape backup system but the maximum capacity had long been exceeded and they were losing data regularly.

McLaughlin followed the strong recommendation of their technology partner MNJ Technologies and purchased a Unitrends Recovery Series 933S hardware appliance. In addition to 37TB of physical capacity the appliance has the ability to host applications as an emergency backup to failed servers. This feature provides instant local failover to protect against server disk failures, electrical issues and human error using backup copies of the data.

McLaughlin really took advantage of this capability. In his own words – “Just after installation of the Unitrends appliance we had a critical hardware failure and lost a full server. This happened three months before the new budget year. I was able to spin up a backup on the appliance and only lost about two hours of work. We kept the application running on the appliance and were able to get that through until the next budget, setup a VM on a new Hyper-V Manager, and migrate the data from the appliance to the new home and no users were the wiser.”

While running a production application on the backup appliance for an extended period is not considered a best practice, Montcalm County shows that it can be done. The appliance has enough capacity and power to run the production apps and continue to perform backups and data replications to protect the remaining systems. When you are an army of one and have very limited budget alternatives it is nice to know that your backup solution can perform double duty in an emergency. Kudos to McLaughlin – a backup hero.

Comments

  1. Actually i’ve worked on EMC and now a days just learning more about unitrends.
    Will share my thoughts and experience

  2. Being able to get something back when a user has deleted it seems like a simple thing to us and Unitrends makes it so, but to them it can be a miracle. I have had both full system and also folder and file level recoveries and never had one fail. The quality of any backup product is not the successful backup but the successful recovery. Running the recovered VM on the appliance hardware is also a common feature but not for three months and not without users noticing the performance drop.

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Dick Csaplar
About Dick Csaplar

Dick Csaplar is a Product Marketing Manager with Unitrends. Prior to working for Unitrends Dick was an Industry Analyst for Aberdeen, focused on all things Data Center. Dick has over 25 years of experience in IT with extensive work in Asia and Latin America having lived in, worked or traveled through over 65 countries in the world.