One of the features that Unitrends recently released is a new version of VSS support for Windows XP in its backup appliance software.
Microsoft recently posted on their blog that users had 1000 days left to retire Windows XP.
Interesting juxtaposition, huh?
I got asked the other day why we had invested the time and energy into releasing a new feature for Windows XP when Microsoft was trying to kill it off. The answer is simple: customers.
We have a lot of customers who still use Windows XP. Net Applications states that Windows XP still powers 51% of the world’s PCs, so this isn’t particularly surprising. It’s even less surprising that Microsoft wants to move those Windows XP users to its latest releases. After all, Microsoft makes a lot of money on upgrades.
One of the core value propositions of Unitrends is enabling our customers to avoid what we call the “backup tax.” When we use this term, we’re typically referring to the practice by many of our competitors (like Symantec’s Backup Exec, CommVault’s Simpana, EMC’s Avamar, IBM’s Tivoli Systems Management, and so on) to nickel and dime customers when they add computers to be protected or when they want new features, such as virtualization support. However, we also use the term “backup tax” to refer to backup vendors only supporting the latest version of operating systems – thus forcing their customers to pay upgrade fees to the operating system, application and hypervisor vendors.
We added this feature even though we already supported Windows XP. We did it because we thought we could do a better job for our customers still running Windows XP. Plus, as always, we didn’t charge our customers a dime to upgrade.
Because while death and taxes may be certain, “backup taxes” are anything but.