Now what? Your customer’s internal and external networks are up and running. You’ve shown them they can meet SLA targets for workplace experience and network uptime. But are they prepared for the unexpected, such as firewalls, routers, and switches failing after 18 months due to a clocking issue? Are you bieng a great partner to your customer?
As a partner to your customer, a time of calm presents a great opportunity to talk to them about contingency planning. Do they have the right infrastructure in place to get them back online regardless of the situation? What does their disaster recovery plan look like? Are you having these conversations with your customers and prospects?
Unitrends wants to assist you with this. We are deliberately dependent on the channel with 100% of our business going through partners and we are committed to providing tools and resources that help you be successful.
We have created a series of “Talking Points” guides to help you have impactful conversations with customers and prospects. The Disaster Recovery Discovery Guide would be the perfect tool to use. This simple to read document has opening questions and discussion topics, as well as areas of focus such SLA’s, Network, and Cloud.
Additionally, we have “marketing campaigns in a box” called MyDemandGen. MyDemandGen consists of a series of email campaigns for partners to leverage. Topics include “Take the Ransom out of Ransomware,” “7 Ways to Improve Data Backup, Recovery, and Business Continuity,” and others. Campaigns typically include creative, copy, white papers and a call to action.
If you are a little rusty on the Unitrends story, don’t panic. We have a series of eLearning modules available on our Partner Portal. Some key modules include: Selling Unitrends Backup Editions and Selling Unitrends Recovery Series. Each module takes around 45 minutes to complete.
Unitrends is dependent on our channel partners and we want to make sure you have the latest tools and resources. Our social platform, Unitrends Insiders, is a fun way to learn and earn rewards. Whether it’s about scripting or incorporating talking points into your elevator pitch, the knowledge and engagement it offers makes Unitrends Insiders a great community to join.
Whatever your need, as a Unitrends partner, we are there to help. If you would like to learn more about becoming a Unitrends partner, visit our Become A Partner web page today!