When 'Okay' Data Protection is Not Enough - Delivering Better Backup Value to Every Client

The Challenge

Contigo had been using a combination of Storagecraft and Veeam to protect their clients’ data.The shortcomings of this solution were well known – full business recoveries could take as long as three days – and this seemed acceptable. However when one of Contigo’s clients suffered a major outage, the pain of a 3-day recovery process was no longer deemed acceptable. Contigo also wanted to differentiate themselves by offering superior services than those of other Austin-based MSPs, so they began looking for a better backup and business recovery solution.

The Solution

Contigo Technologies does not charge separately for data backup and recovery, believing it is a core service required by all of their customers. They considered many backup vendors and found Unitrends MSP’s all-in-one backup appliances to be ideal for MSPs and Contigo’s business model. Unitrends backup appliances can easily be remotely managed, continuously monitor for ransomware, and can support backups to both public clouds such as AWS and Azure or Unitrends purpose-built DRaaS cloud. In addition Unitrends MSP does not require up-front charges for their appliances. To Contigo the answer became obvious that Unitrends MSP was the way to go.