Backup specialist Unitrends says Veeam has become “arrogant” and abandoned large elements of its customer base. VM Backup Essentials aims to fill gap for VMware users.

“Customers were once served very well by Veeam, but it has moved on, including from many of its customers,” said Unitrends CEO Paul Brady. “Veeam has become arrogant, compressing discount rates on that channel.”

VM Backup Essentials is a software product that offers enterprise-scale backup for VMware only, with automated ransomware detection and the ability to use the cloud as a target.

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