March 09 2017
Leading IT Resilience and Continuity Provider Takes Home Gold Stevie Award for Customer Service Department of the Year – Computer Hardware
Unitrends, the global leader in all-in-one enterprise backup and continuity solutions, today announced that it has won three awards at the 11th annual Stevie® Awards for Sales & Customer Service, headlining with the Gold Stevie Award in Customer Service Department of the Year – Computer Hardware. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. This year’s competition included more than 2,300 nominations from organizations of all sizes and in virtually every industry.
Unitrends continues to be acknowledged for delivering superior sales and customer service experiences, having been chosen a Stevie Award winner for the past 5 years. In addition to receiving top honors for Customer Service Department of the Year – Computer Hardware, Unitrends was also awarded a Silver Award for Customer Service Department of the Year – Computer Software – 100 or More Employees and chosen as the public’s favorite provider of customer service in the Computer Hardware category.
With 24/7 support, deep technical expertise, customer education, and proactive monitoring and outreach, Unitrends’ commitment to excellent customer service and support is part of its ongoing philosophy.
“We are fiercely committed to customer service and support and, in fact, we’re so committed to our customers that we call ourselves obsessed,” said Paul Brady, CEO of Unitrends. “As the leading maker of backup and disaster recovery software and a full-service cloud continuity provider, our products are critical to our customers’ business operations and so is our customer service and support. With a one-throat-to-choke solution, we enable our customers to focus on their business rather than backup, so they can rest easy knowing that their entire infrastructure – physical, virtual, and cloud is protected.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.
Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow customers to focus on their business rather than backup. Learn more by visiting www.unitrends.com or follow on Twitter @Unitrends.