Unitrends DR Services Terms & Conditions


Unitrends DRaaS is an add-on DR subscription service for customers with a Unitrends backup appliance and No Limits Cloud or Forever Cloud account. The DRaaS subscription is enrolled on a VM per VM basis, which means that you choose the VMs that receive DR services and Unitrends mirrors those VMs in the Unitrends Cloud.

  Unitrends DRaaS Terms & Requirements
Pricing
DRaaS provided per:
VM
Subscription
Annual
Configuration On-premise backup requirements:
DRaaS works with your Unitrends backup appliance
Recovery Series (physical) or Unitrends Backup (virtual) appliance
Unitrends Cloud account* requirements: Unitrends Forever Cloud or No Limits Cloud account
Supported Environments VMware vSphere
Microsoft Hyper-V
Windows Physical
  Note: Some cloud account purchases may come bundled with DRaaS licenses for a few VMs at no charge as a free introduction to Unitrends DR Services. These free DRaaS licenses apply only to VMware and Hyper-V virtual machines that are protected in a agentless manner at the hypervisor level. For details, see the DRaaS FAQ.
Service Details 1 hour SLA for spin-up in the cloud
(From the time the disaster is declared.)
Secure VPN connection in the cloud
24/7/365 customer support
4 weeks of cloud operations (Testing & spin-up in the cloud. Per 12 months.)
Extended time for cloud operations
Recovery Assurance as a Service with ReliableDR:
  • Complete Recovery Assurance
  • Monthly recovery testing
  • Monthly SLA report (actual recovery times vs. RTOs)
Legend = Included = Available at an additional cost

*Cloud account must be Unitrends No Limits Cloud or Forever Cloud. If you have Metered Cloud or do not have a Unitrends Cloud account, a cloud storage add-on is required.

Download Your FREE 30-Day Trial

First Name
Last Name
Email Address
Phone

Industry Recognized Leader in Continuity And Cloud

Our cloud empowered continuity services are recognized by analysts, media and customers through our industry leading 98% customer satisfaction rating.

  • 2017 Gold Stevie Winner - Customer Service Department of the Year – Computer Hardware
  • 2017 Silver Stevie Winner - Customer Service Department of the Year – Computer Software
  • 2017 People's Choice Stevie Winner - Customer Service Department of the Year – Computer Hardware
  • Storage Magazine 2016 Product of the Year Gold Winner
  • Storage Magazine 2016 Products of the Year Finalist