Salesforce Backup & Recovery

o365 backup

Enterprise-Class Cloud Backup and Recovery

Enterprise-class, automated backup and recovery that you can trust for Salesforce data, metadata, attachments, customizations and Chatter messages. Trusted by 1.4 million users and counting.


Why You Need Salesforce Backup

Threats to your organization’s Salesforce data include human error, malicious insiders, illegitimate deletion, malware and ransomware, programmatic errors and hackers. However, protecting your Salesforce data and your business is easy with a recovery solution that’s designed from the start to work natively within Salesforce. Spanning Backup provides enterprise-grade, automated backup and restore within the Salesforce interface. With Spanning, say goodbye to the manual Export Service and enjoy daily, automated backup and rapid restore for all your critical data, attachments, files and metadata.

Fast email recovery

Comprehensive Protection

Back it all up — base objects, custom objects, metadata, attachments, files, apps and Chatter posts — with no limits on storage, versions and durations. Back up data using your own encryption keys at no additional cost.

Dark Web Monitoring

Fully Automated Backup

Spanning runs in the background, providing daily, automated backup at the time you specify, and discovers changes in your Salesforce org automatically for backup. You can also run a manual backup any time, on-screen from Spanning in your Salesforce environment — useful before major imports or new customizations.

Delete-proof protection

Flexible Recovery Options

Recovery is comprehensive, easy and flexible — you choose how data should be restored. Options include end-user self-service, point-in-time restore, granular search-based restore, cross-org restore and sandbox seeding. Restore data and metadata from any point-in-time backup without using any other tools. It all goes directly back into your Salesforce environment the way it was, quickly and accurately. Plus, as a Lightning-certified software that is built directly into the Salesforce interface, Spanning makes recovery a seamless, intuitive part of the Salesforce experience.

Compliant Backup

Secure and HIPAA Compliant Backup

Spanning Backup for Salesforce has successfully completed the SSAE 16 SOC 2 Type II audit process — a rigorous evaluation of operational and security controls. For U.S. customers, Spanning is a HIPAA-compliant solution and is happy to walk your organization through their Business Associate Agreement. Security features also include GDRP compliances, compartmentalized access, strong encryption, intrusion detection and 99.9% uptime.

Extreme Usability

Status Monitoring and Transparent Reporting

View your customizable Spanning dashboard for the state of your most recent backups — with record counts of changes for your most important object types — and Salesforce API usage. Get backup and recovery notifications through Chatter posts and email. Use the audit log for an immutable, detailed record of every action done by any user within Spanning. Drill down into any backup or restore for details, including error reporting and guidance.

File retention in the cloud