Salesforce Backup & Recovery
Enterprise-Class Cloud Backup and Recovery
Enterprise-class, automated backup and recovery that you can trust for Salesforce data, metadata, attachments, customizations and Chatter messages. Trusted by 1.4 million users and counting.
Why You Need Salesforce Backup
Threats to your organization’s Salesforce data include human error, malicious insiders, illegitimate deletion, malware and ransomware, programmatic errors and hackers. However, protecting your Salesforce data and your business is easy with a recovery solution that’s designed from the start to work natively within Salesforce. Spanning Backup provides enterprise-grade, automated backup and restore within the Salesforce interface. With Spanning, say goodbye to the manual Export Service and enjoy daily, automated backup and rapid restore for all your critical data, attachments, files and metadata.
Comprehensive Protection
Back it all up — base objects, custom objects, metadata, attachments, files, Force.com apps and Chatter posts — with no limits on storage, versions and durations. Back up data using your own encryption keys at no additional cost.
Fully Automated Backup
Spanning runs in the background, providing daily, automated backup at the time you specify, and discovers changes in your Salesforce org automatically for backup. You can also run a manual backup any time, on-screen from Spanning in your Salesforce environment — useful before major imports or new customizations.
Flexible Recovery Options
Recovery is comprehensive, easy and flexible — you choose how data should be restored. Options include end-user self-service, point-in-time restore, granular search-based restore, cross-org restore and sandbox seeding. Restore data and metadata from any point-in-time backup without using any other tools. It all goes directly back into your Salesforce environment the way it was, quickly and accurately. Plus, as a Lightning-certified software that is built directly into the Salesforce interface, Spanning makes recovery a seamless, intuitive part of the Salesforce experience.
Secure and HIPAA Compliant Backup
Spanning Backup for Salesforce has successfully completed the SSAE 16 SOC 2 Type II audit process — a rigorous evaluation of operational and security controls. For U.S. customers, Spanning is a HIPAA-compliant solution and is happy to walk your organization through their Business Associate Agreement. Security features also include GDRP compliances, compartmentalized access, strong encryption, intrusion detection and 99.9% uptime.
Status Monitoring and Transparent Reporting
View your customizable Spanning dashboard for the state of your most recent backups — with record counts of changes for your most important object types — and Salesforce API usage. Get backup and recovery notifications through Chatter posts and email. Use the audit log for an immutable, detailed record of every action done by any user within Spanning. Drill down into any backup or restore for details, including error reporting and guidance.
